Lights go out

Suddenly, the lights went out!

Some lights went out in your house.

All the lights went out in your house.

The lights are still on in your neighborhood.

The lights are also went out in your neighborhood.

Check breakers on the electric panel board.

Check our website at "Power Outage Information." Click here.

Electrical Panel Board Example

When you use the smart meter, the service breaker (SB) is not necesarily installed.

The breakers are in the OFF position.

The breakers are in the ON position.

When too many electric appliances are operating at the same time, or leakage or lightning is detected, the breakers trip.

Please contact the Tohoku Electric Power Network call center

(1)address(2)name,and(3)phone number. For more information about blakout, and in case of emergency, Please call us. 0120-175-366

Stop using appliances and disconnect the plugs from the outlet.

Switch on the breakers on the electrcical panel board.

The beakers Go Off again.
(The lights do not come on.)

When you use the smart meter, the light will automatically come on in a short time. If the lights don't come back, please contact Tohoku EPCO.

I. When you use the smart meter and have no SB, perform 1 to 3 except for 1 (2).
II. When some lights go out in your house, perform 3.

Lights go out (Japanese Website)
Planned Blackout (inexecution in principle)